RECEIVE THE BEST SERVICE

 

No Check?  If you do not receive your pension check by the first day of the month, call the Pension Bureau 1-313-224-3362 or toll free at 1-800-339-8344.  Protect your pension check and avoid problems by signing up for direct deposit. 

Moving?  You must notify the Pension Bureau and the Benefits Administration Office in writing.  Provide your complete new address to ensure your pension, medical coverage and other benefits are not interrupted.  Don’t forget to also notify DRCEA.

Turning 65?  When you or your spouse turns 65 you must notify the Benefits administration Office and the Pension Bureau in writing.  Medicare coverage starts and your medical and hospitalization coverage will change. 

Death?  The Pension Bureau must be notified in the event of your death.  Only the beneficiary you designated when you retired can collect a continued pension or other benefits. 

Beneficiary Change?  If your beneficiary dies before you, you must name a new beneficiary for any entitled benefits.

Trouble Getting Help?  Contact DRCEA by phone, in writing, or e-mail when you do not receive a response from the Pension Bureau or Benefits Administration within a reasonable time.  Provide your name, contact information and your concern.  If calling please clearly give your name and a daytime telephone number in your message. 
 
Important Phone Numbers to Have
 
Blue Cross Community Blue:  800-951-2583

Blue Care Network: 
800-257-9980
 
Blue Cross/Blue Shield Traditional:  800-951-2583

Total Health Care:  800-826-2862

Health Alliance Plan:  800-422-4641


Golden Dental Plan: 
800-451-5918
 
DENCAP:  313-972-1400
 
Delta Dental:  800-524-0149

Heritage Eye Care:  800-252-2053


Co-Op Optical:  866-733-2667
 
Spectra Eye Care:  800-638-3120
 

Social Security Administration:  800-772-1213


Human Resources Dept-Benefits Division: 
888-288-2684 or 313-224-2742
The Benefits Office is now located at 2 Woodward Avenue, Suite 1026 [Coleman A. Young Municipal Center].  Service hours are 8:00 am - 4:00 pm, Monday, Wednesday, and Friday [Offices are closed on Tuesday and Thursday]

Detroit Retired City Employees Association:  313-927-0491

 
[Update: 17 October 2012]
 
 

  FAQ


             Update:  12 Nov 2011


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