RECEIVE THE BEST SERVICE

 

No Check?  If you do not receive your pension check by the first day of the month, call the Pension Bureau 1-313-224-3362 or toll free at 1-800-339-8344.  Protect your pension check and avoid problems by signing up for direct deposit. 

Moving?  You must notify the Pension Bureau and the City of Detroit General Retiree Healthcare Trust Fund Office in writing.  Provide your complete new address to ensure your pension, medical coverage and other benefits are not interrupted.  Don’t forget to also notify DRCEA.

Turning 65?  When you or your spouse turns 65 you must notify the City of Detroit General Retiree Healthcare Trust Fund Office and the Pension Bureau in writing.  Medicare coverage starts and your medical and hospitalization coverage will change. 

Death?  The Pension Bureau must be notified in the event of your death.  Only the beneficiary you designated when you retired can collect a continued pension or other benefits. 

Beneficiary Change?  If your beneficiary dies before you, you must name a new beneficiary for any entitled benefits.

Trouble Getting Help?  Contact DRCEA by phone, in writing, or e-mail when you do not receive a response from the Pension Bureau or the City of Detroit General Retiree Healthcare Trust Fund within a reasonable time.  Provide your name, contact information and your concern.  If calling please clearly give your name and a daytime telephone number in your message. The DRCEA is and has always been a volunteer-based organization.  All services provided by the directors and elected officers are done in the spirit of service without compensation.
 
Important Phone Numbers to Have
            
 Detroit Retired City Employees Association [DRCEA]:  313-927-0491
 
BeneSys (Third Party Administrator) 844-563-8911
 
Blue Cross/Blue Shield Medicare Plus Blue PPO:  866-684-8216
 
BCN Advantage HMO:   866-966-2583 

HAP Senior Plus HMO:  800-801-1770

 
Blue Cross Dental:  888-826-8152 

Golden Dental Plan: 
800-451-5918
 
DENCAP:  888-988-3384
 
Delta Dental:  800-524-0149

Heritage Optical:  800-252-2053


Vision Service Plan:  800-877-7195
 
Global Life Medicare Supplement Plan:  888-534-3257    
 
Social Security Administration:  800-772-1213  

City of Detroit General Retiree Healthcare Trust Fund
     BeneSys [3rd Party Administrator]
     P. O. Box 4955
     Troy, MI 48099-4955
     Local:  248-641-4193; Fax:  248-813-9898;
       Toll Free:  844-563-8911
 
Detroit General Retirement System:
 
Retired City Employees Association:  313-927-0491
      Main:  800-339-8344 or 313-224-3362
      Change of Address:  313-224-3362 Ext 238 
      Death Benefit:  313-224-3362 Ext 221
      Direct Deposit:  313-224-3362 Ext 239
      Payroll/Paycheck:  313-224-3362 Ext 240
      Withholding Tax:  313-224-3362 Ext 238 
[Update: 12 Jan 2017]
 
 

  FAQ


             Update:  12 Nov 2011


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